Windstream
Reviews and Complaints
Service drops / customer service makes up problems that could cause
- Original customer service phone calls
- Dont trust what sales sells you
- Excuses for lack of action
- Latest customer service
Preferred solution: Let the company propose a solution
Windstream should just quit trying to be an ISP.
Windstream High-Speed Internet Review
Wind steam Dalton Georgia
- That i have other internet companies to use
- Lack of internet speed and the customer service
Preferred solution: Stop employees from Embarrasing your company
Can not access the internet
- That i have other internet companies to use
- Lack of internet speed and the customer service
Terrible customer service
Preferred solution: Deliver product or service ordered
If possible AVOID Windstream
Review from Germantown, Maryland
Windstream - Internet Service Review from Broken Arrow, Oklahoma
Internet speed
- Reliability of service
Windstream Internet Service Review
Windstream - Internet Service Review from Fitzgerald, Georgia
I have had internet service with windstrram for over 15 years and it gets worse every week. On a modest 3 mb connection i average .07 to .33 download speed between 8am and midnights constantly.
I keep calling windstream and get nothing but the run around. They cut back on speed while overselling service on old copper lines. They have said for three years we are scheduled for fiber upgrade but cannot say when it will be done. They offer no cut in charges for services they are uneilling to provide.
Worst customer service agents in the industry. I work in the IT industry and know when some 20 year okd tries to blow smoke and talk down to me.
Verizon will have a tower within a mile of me by the end of the year. My time with wondstream is coming to a quick end.
Windstream Internet Installation Review from Live Oak, Florida
Worst company ever...
- Being billed for no service
Preferred solution: Deliver product or service ordered
Always *** connection
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Call the Public Service Commision!!!