Windstream Phone Numbers and Emails

Toll-Free Number:

  • (866) 445-5880

Customer Service:

  • (866) 445-5880
  • (800) 481-5441

Financial:

  • (800) 537-7755

Sales:

  • (866) 445-8084

Service Support:

  • (800) 347-1991

Windstream Email:

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Windstream Contact Information

Windstream Website:

Windstream Online Chat:

Corporate Office Address:

Windstream
4001 Rodney Parham Road
Little Rock, Arkansas 72212

Other Info (opening hours):

Online shopping orders

Billing & Payments

Available Monday – Friday, 8 a.m. – 6 p.m., and Saturday, 8:30 a.m. – 5 p.m. (ET)

TV & Internet Technical Support

Phone Service Repairs

Available Monday – Friday, 8 a.m. – 6 p.m., and Saturday, 8:30 a.m. – 5 p.m. (ET)

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Windstream Rating Based on 197 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Price Affordability
Website

Rating stats

Rating trend

Summary of Windstream Customer Service Calls

29 TOTAL
CALLS
03:37 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Windstream Customer Service?

Payments and Charges Question:

  • “I need to pay my bill and I don't know the phone or account number”
  • “Pay bill”

Product/ Service Question:

  • “WiFi is not working”
  • “Phone not working”

Staff Question:

  • “Order service”
  • “Because of a rude woman that works for yall”

Account Question:

  • “Trying to setup an online acct wont take the verification number”

Shipping and Delivery Question:

  • “Tech hasnt arrived”

Activation/ Cancellation Question:

  • “Cancel service”

Other Question:

  • “Info”
  • “Over head line move”
  • “Not getting internet”

About

Windstream Terms of Service
Please note If The User have a written contract with Windstream, then those contract terms and conditions will control. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. IT IS ESPECIALLY IMPORTANT FOR THE CUSTOMER TO READ SECTION 10 (DISPUTE RESOLUTION) CAREFULLY, AS SECTION 10 PROVIDES FOR RESOLUTION OF DISPUTES THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY OR THROUGH A CLASS ACTION. THE USER OF COMPANY SERVICES WILL CONTINUE TO HAVE CERTAIN RIGHTS TO OBTAIN RELIEF FROM FEDERAL OR STATE AGENCIES. Promotional terms will be specified in The Customer's first bill message. Promotional terms may include a term commitment and an early termination fee in the event the Service is not installed or maintained, or in the event The Customer disconnect Service prior to the end of the term. Agreement and Acceptance.
To read more: https://www.windstream.com/terms
Windstream Privacy Policy
This Privacy Statement describes how Windstream and its affiliates collects information from or about The User either as a customer, visitor to any Windstream website or user of any Windstream mobile apps, when The User of Website order services from www.windstream.com how Website use the information The Company collect, and the choices customers have concerning the collection and use of such information. The goal of this Statement is to ensure that The Client's Windstream experience is secure so that The User may use Company's products and services with complete confidence. Please review this Statement carefully. Windstream limits the information collected about The Customer to what is needed for conducting business, including the offering of products and services that might be of interest to The User The Client may choose to provide "personally identifiable information" (PII) to Windstream in a number of ways either in person, telephonically or via Company's websites or mobile apps.
To read more: https://www.windstream.com/privacy
Top Windstream Services

Internet Service, Customer Care, Home Phone Service

Windstream Pros and Cons

Pros: That i have other internet companies to use, Reading the negative reviews, Customer service is nice, Original customer service phone calls, Customer service reps are always nice to me

Cons: Customer service, Being stuck with this company, Speed, Reliability of service, Reliability

Related Companies

EarthLink, Cavalier Phone, PeoplePC, Broadview Networks, CenterBeam

Summary

Windstream provides phone service, digital TV and high-speed internet for individuals and small and large business. Also company deals with government agencies. Windstream is a huge company that works in 29 states, and delivers internet, high definition TV and phone service to people. Long history of work shows that Windstream is a reliable company that works to make life easier and more comfortable. Company offers such service as bundles, home phone, internet security, Ethernet and T1 Internet, VoIP services, data center collocation, managed services, cloud computing, security packs, lifetime price guarantee. Windstream has great customer service and representatives of the company are always ready to answer all customers questions.

Windstream reviews and complaints

Windstream is ranked 276 out of 1515 in Telecommunications category

Area Served

USA

Payment Methods

MasterCard

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