Contact Windstream Customer Service
Windstream Phone Numbers and Emails
Toll-Free Number:
-
(866) 445-5880
Accounting/ Billing:
-
(800) 347-1991Account and Service Support
-
(800) 537-7755Financial Support
Media:
-
(501) 580-7218Cellphone
Windstream Emails:
Contact Information
Windstream Website:
Windstream Help Center:
Corporate Office Address:
Other Info (opening hours):
Live Chat Hours:
Online shopping orders, Billing and Payments:
Monday – Friday: 8 a.m. – 6 p.m. (ET)
Saturday: 8:30 a.m. – 5 p.m. (ET)
TV and Internet Technical Support, Phone Service Repairs:
Monday – Friday: 8 a.m. – 6 p.m. (ET)
Saturday: 8:30 a.m. – 5 p.m. (ET)
Account Support Hours:
Monday – Friday: 7:00 am – 8:00 pm (ET)
Saturday: 8:30 am – 5:00 pm (ET)
Financial Support Hours:
Monday – Friday: 8:00 am – 6:00 pm (ET)
Saturday: 8:30 am – 5:00 pm (ET)
Sales Hours:
Monday – Friday: 7:00 am – 10:00 pm (ET)
Saturday: 8:30 am – 8:00 pm (ET)
Sunday: 9:00 am – 7:00 pm (ET)
Order Updates Hours:
Monday – Friday: 8:00 am – 6:00 pm (ET)
Service Support Hours:
Available 24/7
How Good is Windstream's Customer Service?
Summary of Windstream Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Windstream?
Product/ Service Question:
- “Reconnect service”
- “Bad connection”
- “Cant connect email to new phone”
Payments and Charges Question:
- “Billing”
- “Pay my bill”
- “Why is my billing constantly going up”
Staff Question:
- “Been paying for telephone service for at least 6 months without receiving the service I have had this phone for?? Years I would like you to look at my last year of service and reimburse me for the service I have not received”
- “Rude representative”
- “Need service turned back on”
Request for Information Question:
- “I need to talk to a live person”
- “Need to know my account # so I can make a payment”
- “Technical support”
Activation/ Cancellation Question:
- “CancelService”
- “Cancel service”
- “Cancel internet”
Account Question:
- “Windstream stole money out of my account and will not return it”
- “Having issues with my account and can't get anyone to help that knows what they are doing”
- “Make changes to my account”
Cards Question:
- “I need up date my card”
- “I need you to run my card again to pay my bill.”
Refund Question:
- “Refund accidental payment”
Return/ Replace Question:
- “Change date”
Shipping and Delivery Question:
- “Tech hasnt arrived”
Other Question:
- “Problem with email”
- “Modem started house fire”
- “Broadband program”
About
, , , , New Edge Networks
Windstream provides phone service, digital TV and high-speed internet for individuals and small and large business. Also company deals with government agencies. Windstream is a huge company that works in 29 states, and delivers internet, high definition TV and phone service to people. Long history of work shows that Windstream is a reliable company that works to make life easier and more comfortable. Company offers such service as bundles, home phone, internet security, Ethernet and T1 Internet, VoIP services, data center collocation, managed services, cloud computing, security packs, lifetime price guarantee. Windstream has great customer service and representatives of the company are always ready to answer all customers questions.
Windstream is ranked 606 out of 2019 in Telecommunications category
USA
Compare Windstream To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.