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I first contacted Windstream about the issue with my internet on 11/2. At that time I sent an email outlining the problem. I received a return email that my account could not be accessed with the information provided. Just to note, I sent the email from a Windstream...
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#1402958
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We contract with Windstream for one thing. To provide internet to our home. I first contacted them on 11/2 and informed them there was a problem. After speaking with them a ticket was opened. A tech came out to the house and said the problem was fixed. It was not....
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Anonymous
Windstream LaToya

Good Afternoon. I am LaToya and I manage web-based reviews for Windstream. I regret that the service issues that you have had caused you to contact another provider. I underst...

1.0
#1402828
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Since January this year, I've had to put up with the needlessly complex and troublesome Windstream Webmail IMAP platform. An unsatisfactory substitute for the simple, straightforward PoP platform it replaced, Windstream Webmail continues to present problems on a daily...
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Anonymous
Windstream LaToya

Good Afternoon. I am LaToya and I manage web-based reviews for Windstream. I can understand your frustration about the issues with your email service. I hope that you will giv...

#1401886
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I live in Monroe, Ga, and Windstream is the only internet service this POS community allows within its backwards hick town borders and They Suck! I’ve been paying for “high speed internet” from this sheister company for going on 12 years. Upload is less than 2.7 mbps,...
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based reviews for Windstream. I understand the importance of reliable internet service in this age. I apologize that you have not ha...

1.0
#1395965
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since march 2018 we have had intermediate service. this is now late october 2018 at this point of time we have NO service. this is just for a land line as we can`t receive internet over a copper line...or so we were told.service might last for one day..phone will be...
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Anonymous
Windstream LaToya

Good Afternoon. I am LaToya and I manage web-based reviews for Windstream. I regret that you are experiencing issues with your Windstream phone service. I understand how frust...

1.1
I didn't like
  • Customer support and being billed for no service
#1387292
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So we decided to give Windstream a try a few months ago, after sending a technician out they said that they needed to hook up something else prior to being able to give us an internet connection. A few days pass and no one comes out. I call customer service and they...
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based reviews for Windstream. I have also received your concerns on Facebook as well. We have been able to have a technician out to ...

1.0
#1377603
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Garbage internet and phone service provider run by uneducated crooks.
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based review for Windstream. We use all feedback as a way to get better and improve our customer experience. Based on your review we...

1.0
#1369046
Reply to reviews
I think Windstream is the worst phone company there is my phone has been out for 15 days and no one has ever been there to even look at it
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based reviews for Windstream. I regret that you were without service for this length of time. Please allow me to review your account...

1.0
#1360628
Reply to reviews
Windstream can’t seem to restore phone service in my area. They just keep calling to notify that internet has been restored. Internet service is not the issue. I won’t be paying my land line bill this month and I dare Windstream to challenge me. My time spent calling...
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Anonymous
Windstream LaToya

Good Afternoon. I am LaToya and I manage web-based reviews for WIndstream. I understand your frustration concerning your service issues. I certainly want to ensure that your s...

#1358321
Reply to reviews
I'm gonna keep this short. Windstream is the worst ISP in my area, period. The only reason I have it is because the other internet provider doesn't reach my home surprisingly. My complaints about Windstream consist of the *** poor speeds and the terrible treatment of...
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based reviews for Windstream. I understand how important internet service is in this age. I would like to address the issues that yo...

1.1
I liked
  • That i have other internet companies to use
I didn't like
  • Excuses for lack of action
  • Customer service
  • Speed was 01
#1353169
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