filters
state:
Show
city:
Show
product:
Show
I could not receive incoming emails through Windstream in my Outlook program. I spent time with a Windstream tech this morning. The tech had no knowledge of local incoming email failure on the Windstream server. She wanted me to change my Outlook settings to begin...
Read more
1.9
I didn't like
  • Customer service and reliability of internet
#1170972
Reply to reviews
No service for several days (customer for 4 years and this is an often and continuous problem, would change service but it is the only available service in my are), multiple transfers to dpersrments and each time I have been disconnected, not to mention a total of $58...
Read more
Kwc4492
Kwc4492

*typo errorIn my area, not areDepartments, not dperserments

1.0
#1157718
Reply to reviews
My phone line has so much static in it I cannot hear anything. My internet is sooo slow it takes 10 minutes to pull up google. I call windstream and they could not even give me a date on when they can come out because they are so busy. They said I’d get a credit of $1...
Read more
1.0
#1157283
Reply to reviews

Windstream - Horrible

Windstream
#1113883
Windstream has been nothing short of horrible. My internet goes in amd out , very slow after upgrading. Now has been out for one week.
Comment
Show

Windstream - Lieing to customers

Windstream
#1113532
1.3
Details
Windstream is the worst phone company I ever seen they told me my internet box was free and wouldn't let me make arrangements on my bill.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Windstream - Lied to me about internet service and wouldn't let me pay my

Windstream
#1112420
1.2
Details
They call me to telling me about a up grade I asked them how much the internet box would be they say it's free now my bill is so high I ask could I pay it a later date they said no customer service attitude was really nasty .
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Windstream is the worst phone company

Windstream
#1110232
1.9
Details
Windstream is the worst phone company I ever had they lie to you about thing tell you things are free then once you get your bill it's so high.One customer service person will tell you something different for another if you don't have them as you phone provider please please please don't get them you will be very disappointed.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I have had my main business line out for month and half. I have called 100 times to repair department they keep saying they are going to fix it empty promises week after week. when you call back they say they will escalate the ticket, but no one even call to see is...
Read more
1.0
I didn't like
  • Phone service
  • Lack of accountability
#1148670
Reply to reviews
Windstream came out at no charge updated my modem and tech. Kirk did not ask any questions and told us to call him if we had any problems. So I called him an hour later and he said he would be out the next day. We waited all day for his call he never called. I called...
Read more
Anonymous
Anonymous

Seven days, I've only been waiting for over one year and the service is still crap.

1.0
Lovelady, Texas
#1147473
Reply to reviews
internet speeds well below advertised speeds.my download speed less than1 mbps,my upload speed less than 0.6 mbps.the bill is different each month,and loaded WITH UNEXPLAINED CHARGES.rude customer service.all service problems are blamed on my equipment,before anything...
Read more
Anonymous
Anonymous

the service remains poor.the only contact from windstream is the monthly bill,and it goes up 10 to 15 cents each month.getting the bill out on time,seems to be all their good...

1.3
I didn't like
  • Poor
#1146204
Reply to reviews
I place a order for internet service on Nov 7, 2017, this morning after waiting, Over 1 month for service I finally cancel. They sent the same tech to my house twice with the same excuse that the fiber optics have not been installed. All these people do is lie my final...
Read more
#1145951
Reply to reviews
My bill is $56 more this month than last month. Going to get ahold of them when I’m nit so mad. Also on the edge of town so everyone else gets it before it get to us. That’s what Dish told me. Horrible product slowest I’ve ever had. The installation was crap. He didn’t...
Read more
Anonymous
Rick pominville

Easy fix canceled service asked for money back. That way they didn’t try to say early cancellation or some other ***.

Anonymous
Anonymous

And, ... if you try to terminate services, even thought you think that your 3 year contract is done ... think again ... they hide a provision behind some "terms and conditions...

1.0
#1134105
Reply to reviews
Windstream bait & switch
Windstream bait & switch
Ordered Windstream's new PREMIUM PLUS KINETIC INTERNET via online website for $39.99 plus $9.99 modem fee with $100 account credit. I received a confirmation order email confirming the price. Then the following day another email show completely different pricing. Solo...
Read more
1.8
#1121669
Reply to reviews
WAS TOLD BY 3 EMPLOYEES TO DISREGARD LAST INVOICE THAT WAS BILLED AFTER DISCONNECT, RECEIVED EMAIL STATING AMOUNT WOULD BE CREDITED IN FULL, STILL THEY ARE HOUNDING ME FOR THE BALANCE, AFTER MANY CALLS I NOW OWE THE MONEY EVEN AFTER ONE OF THEIR EMPLOYEES STATED IN AN...
Read more
1.0
#1121654
Reply to reviews