I could not receive incoming emails through Windstream in my Outlook program. I spent time with a Windstream tech this morning. The tech had no knowledge of local incoming email failure on the Windstream server. She wanted me to change my Outlook settings to begin...Read more
I didn't like
- Customer service and reliability of internet
No service for several days (customer for 4 years and this is an often and continuous problem, would change service but it is the only available service in my are), multiple transfers to dpersrments and each time I have been disconnected, not to mention a total of $58...Read more
My phone line has so much static in it I cannot hear anything. My internet is sooo slow it takes 10 minutes to pull up google. I call windstream and they could not even give me a date on when they can come out because they are so busy. They said I’d get a credit of $1...Read more
Windstream - Horrible
Windstream has been nothing short of horrible. My internet goes in amd out , very slow after upgrading. Now has been out for one week.
Windstream - Lieing to customers
Windstream is the worst phone company I ever seen they told me my internet box was free and wouldn't let me make arrangements on my bill.
Windstream - Lied to me about internet service and wouldn't let me pay my
They call me to telling me about a up grade I asked them how much the internet box would be they say it's free now my bill is so high I ask could I pay it a later date they said no customer service attitude was really nasty .
Windstream is the worst phone company
Windstream is the worst phone company I ever had they lie to you about thing tell you things are free then once you get your bill it's so high.One customer service person will tell you something different for another if you don't have them as you phone provider please please please don't get them you will be very disappointed.
I have had my main business line out for month and half. I have called 100 times to repair department they keep saying they are going to fix it empty promises week after week. when you call back they say they will escalate the ticket, but no one even call to see is...Read more
Windstream came out at no charge updated my modem and tech. Kirk did not ask any questions and told us to call him if we had any problems. So I called him an hour later and he said he would be out the next day. We waited all day for his call he never called. I called...Read more
internet speeds well below advertised speeds.my download speed less than1 mbps,my upload speed less than 0.6 mbps.the bill is different each month,and loaded WITH UNEXPLAINED CHARGES.rude customer service.all service problems are blamed on my equipment,before anything...Read more
I didn't like
I place a order for internet service on Nov 7, 2017, this morning after waiting, Over 1 month for service I finally cancel. They sent the same tech to my house twice with the same excuse that the fiber optics have not been installed. All these people do is lie my final...Read more
My bill is $56 more this month than last month. Going to get ahold of them when I’m nit so mad. Also on the edge of town so everyone else gets it before it get to us. That’s what Dish told me. Horrible product slowest I’ve ever had. The installation was crap. He didn’t...Read more
Ordered Windstream's new PREMIUM PLUS KINETIC INTERNET via online website for $39.99 plus $9.99 modem fee with $100 account credit. I received a confirmation order email confirming the price. Then the following day another email show completely different pricing. Solo...Read more
WAS TOLD BY 3 EMPLOYEES TO DISREGARD LAST INVOICE THAT WAS BILLED AFTER DISCONNECT, RECEIVED EMAIL STATING AMOUNT WOULD BE CREDITED IN FULL, STILL THEY ARE HOUNDING ME FOR THE BALANCE, AFTER MANY CALLS I NOW OWE THE MONEY EVEN AFTER ONE OF THEIR EMPLOYEES STATED IN AN...Read more
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