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We live outside a city and are forced to accept only one choice for Internet. That being Windstream. We ended up getting 2 modems on different lines so that we could have internet when we need it. Our download speed are anywhere for, .08 to 6 MBPS. We have no phone...
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1.1
#1233047
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I'm just going to skim over the fact that Windstream's internet service is the worst in the country, which everyone knows. Let's get to the point... My disdain on this particular occurrence is the fact that my $65 draft from my account suddenly jumped to an $85 draft....
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1.0
Cornelia, Georgia
I didn't like
  • Literally anything
  • Being billed for no service
  • Being stuck with this company
#1230087
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I took a day off for a tech to install bonded dsl. The called and asked to reschedule but i had to work. The guy said they would be here by 6. Called at 5 to say the tech went home and would come tomorrow after i had told them that i couldn't be here. I asked if they...
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1.4
#1224680
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Windstream - Expensive *** in every meaning of the word
They and their internet are complete {{Redacted}}. If you want to have constant drops in internet and spikes in ping every few seconds than they are your isp. Want to watch a youtube video? Play a game? Too bad! As soon as you try watching a video the internet drops,...
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1.4
I didn't like
  • Literally anything
  • Speed
  • Reliability
#1216234
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Okay so I ordered Windstream about a month and a half ago, When i Talked to a customer service representative, They informed me that it was going to be a 60 dollar charge per month, plus a 9.99 rental fee for the modem which is standard with most internet providers, So...
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1.4
I liked
  • Original customer service phone calls
I didn't like
  • Poor service
  • Lack of internet speed and the customer service
  • Customer service and disconnects
#1204854
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Wish there was a zero star option. I've been on the internet since 1994. Windstream's "broadband" is only slightly faster than an old dialup modem. I can't see any expansion or upgrade of their infrastructure. It appears their game will be to milk customers for as long...
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#1194604
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Windstream is a rip off " I am being charged for services I don't even us on my phone and tell me sorry you cant just have dsl you have to have a phone I have no use for the house phone so why am I being charged for all the service of one that a lot of money I do not...
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Anonymous
Alice smith

Let's face itWindstream stinks

1.0
#1183146
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I got the new dual line service in my area. This is the 3rd time the service has gone out. Service tech comes out checks cant find a cause leaves and im without service. Usually they come out next day. Was informed this time we are to busy and cant get to you until the...
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1.9
#1181379
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Internet constantly drops. They even know it drops on us multiple times. We even had a tec guy come look and replace our router and he said nothing was wrong with our old one and not much difference would be accomplished with the new one that they told him to put in....
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1.0
Knox, Pennsylvania
I didn't like
  • Not getting what we are paying for
  • Reliability
#1177654
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Contact Windstream

Mailing Address:
Communications, Inc.
4001 Rodney Parham Road
Little Rock, Arkansas 72212
Phone:
(866) 445-5880
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Windstream Products and Services

I could not receive incoming emails through Windstream in my Outlook program. I spent time with a Windstream tech this morning. The tech had no knowledge of local incoming email failure on the Windstream server. She wanted me to change my Outlook settings to begin...
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Anonymous
Anonymous

yeah Windstream sucks

1.9
I didn't like
  • Customer service and reliability of internet
#1170972
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