Product: Windstream Dsl Internet Service Clear all filters (0 of 8 reviews match)
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We contract with Windstream for one thing. To provide internet to our home. I first contacted them on 11/2 and informed them there was a problem. After speaking with them a ticket was opened. A tech came out to the house and said the problem was fixed. It was not....
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Anonymous
Windstream LaToya

Good Afternoon. I am LaToya and I manage web-based reviews for Windstream. I regret that the service issues that you have had caused you to contact another provider. I underst...

1.0
Product
Windstream Dsl Internet Service
#1402828
Windstream is the worst ISP in my area, period. The only reason I have it is because the other internet provider doesn't reach my home surprisingly. My complaints about Windstream consist of the *** poor speeds and the terrible treatment of customers. First off the...
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based reviews for Windstream. I understand how important internet service is in this age. I would like to address the issues that yo...

1.1
Product
Windstream Dsl Internet Service
I liked
  • That i have other internet companies to use
I didn't like
  • High ping
  • Speed was 01
  • Complete lack of service
#1353169
I have been a Windstream customer since they bought the previous provider. Since then the service has gone down hill. Internet speeds are terrible, with no other provider available. Most days it is near impossible to get on line. The current speed is less than 1mbps. I...
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Product
Windstream Dsl Internet Service
#1269641
Windstream - Expensive *** in every meaning of the word
Must be a cable or something, right? Nope, not only have I check all the cables, pressed all the buttons, reset the router and rebooted it more times than I wish to remember, their very own technician came out and checked the cables, when the internet drops the dsl...
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1.4
Product
Windstream Dsl Internet Service
I didn't like
  • Speed
  • Literally anything
  • Reliability
#1216234
Windstream's "broadband" is only slightly faster than an old dialup modem. I can't see any expansion or upgrade of their infrastructure. It appears their game will be to milk customers for as long as possible with out rolling out faster wire. When more options become...
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Product
Windstream Dsl Internet Service
#1194604
Every time she contacts Windstream in regards to the outages she is first placed on hold for up to an hour at a time and then ultimately is disconnected. When she does speak with someone they first want to say it’s on her end which wastes a day and then turns out its...
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Product
Windstream Dsl Internet Service
I didn't like
  • Lack of accountability
  • Lack of internet speed and the customer service
#1054334
Don't get me wrong, the local tech is great but most things are out of his control.Internet has drop outs on a regular basis. Internet is slow and should not be advertised as high speed, better than a 28.8k dial up connection, at least when it is connected. Another...
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Product
Windstream Dsl Internet Service
#1026722
I have had DSL high speed internet for several years, 8 or 9. It was a vast improvement over the local cable company-Mediacom. When Windstream bought the original provider the service dropped off a cliff and in the last 3 years the service connection has followed...
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1.9
Otley, Iowa
Product
Windstream Dsl Internet Service
I didn't like
  • Customer service and disconnects
  • Customer service
#871769