Product: Windstream Home Phone Service Clear all filters (13 of 13 reviews match)
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Well this is the problem when it rains or snows or what ever it cuts off my service both phone and off and on net.Been going on for the past 3 years now and numerous people in my area has reported. The tech that comes out saids i have new wireing at my resisdent. The...
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3.0
Grayson, Kentucky
Product
Windstream Home Phone Service
#1093532
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Two and one half hours and 10 transfers is what it took to cancel a phone line from my service.What a scam! Apparently the company is in such trouble that they make it nerve racking to cancel service. If you attempt to drop a line or discontinue service: - First ask...
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Windstream Home Phone Service
#1081629
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We have requested service techs come to our home every week since the beginning of May 2017. They never show up or call, but our service request ticket gets closed as problem resolved. I am sitting here right now with no phone service, but they can't get to us until...
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Windstream Home Phone Service
#1066879
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Windstream Home Phone Service Review

#857614
2.2
Details
My phone line is now laying in the street. It has been sagging for weeks. Customer service says it will be 4 to 8 weeks before they can repair it. No phone or Internet for possibly 8 weeks. What a joke. The only reason windstream is in business is because they are a monopoly. Use someone else if you have a choice.
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We have had so many bad issues over our contract period we will not be using Windstream when our new office is completed. I guess they do not care about business or they would improve their customer service. My advise to any business or personal phone service users...
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Product
Windstream Home Phone Service
#1009230
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I have been a costumer for 20+ years ,, i am fed up with WINDSTREAM its only been three weeks ago when my phone has been fixed and now its out again .. it happens ever time when my neighbors phone is fixed my goes out !!!!!!!!! what the heck is the problem here ????...
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Windstream Home Phone Service
#1005568
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I have not had a working phone for over 2 months at this time!!! Windstream will not give me a timeframe for having a working phone either. It isn't just my phone it is the whole neighborhood. This is multiple peoples household phones are not working. When we have...
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Windstream Home Phone Service
#976616
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We just switched to Windstream Kinetic - TV, Phone and internet bundle yesterday. TV and internet worked, unfortunately we did not check the phone line before the technician left (although that should have been part of his checklist before leaving). I called...
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2.6
Product
Windstream Home Phone Service
I didn't like
  • That no instruction manual was left with unit
#871765
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As of 5/02/16 I have not been able to complete this transaction with Windstream. I started the proccess in the first week of April. Windstream has not yet released my number (they call it porting) so I can use my cell as my home phone. They have gave me just about...
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1.2
Fayette, Ohio
Product
Windstream Home Phone Service
#840008
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Resolved

I recently switched over to TW as Windstream wouldn't give me a faster internet service.This was in January 2016, & I also have my telephone with them & want to switch it over to TW as it's cheaper. As of today, Windstream has cancelled all orders with TW several...
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Anonymous
Anonymous

Get a new number from TWC. I had to eventually. Screw Windstream they SUCK! and they LIE! *** poor company with worse customer service who are then vindictive because you s...

1.0
Paulding, Ohio
Product
Windstream Home Phone Service
I didn't like
  • Refuse to release my telephone
#804730
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Phone has gone out for days.I call and they tell me that it will be days before I will get a service call -- not that it will be fixed -- but that I will get a service call. A Windstream tech center is less than 3 miles from my house! The service is so bad that they...
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Product
Windstream Home Phone Service
#728781
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