Product: Windstream Home Phone Service Clear all filters (0 of 16 reviews match)
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Garbage internet and phone service provider run by uneducated crooks.
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based review for Windstream. We use all feedback as a way to get better and improve our customer experience. Based on your review we...

1.0
Product
Windstream Home Phone Service
#1369046
I think Windstream is the worst phone company there is my phone has been out for 15 days and no one has ever been there to even look at it
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Anonymous
Windstream LaToya

Good Morning. I am LaToya and I manage web-based reviews for Windstream. I regret that you were without service for this length of time. Please allow me to review your account...

1.0
Product
Windstream Home Phone Service
#1360628
but when you are supposed to be a phone service company you do the best for your customers and Windstream has not done so. I hope this message will be read by the person who can do something about my phone service or I will need to call Arkansas and talk to the great...
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Product
Windstream Home Phone Service
#1287508
Well this is the problem when it rains or snows or what ever it cuts off my service both phone and off and on net.Been going on for the past 3 years now and numerous people in my area has reported. The tech that comes out saids i have new wireing at my resisdent. The...
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3.0
Grayson, Kentucky
Product
Windstream Home Phone Service
#1093532
Two and one half hours and 10 transfers is what it took to cancel a phone line from my service.What a scam! Apparently the company is in such trouble that they make it nerve racking to cancel service. If you attempt to drop a line or discontinue service: - First ask...
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Product
Windstream Home Phone Service
#1081629
We have requested service techs come to our home every week since the beginning of May 2017. They never show up or call, but our service request ticket gets closed as problem resolved. I am sitting here right now with no phone service, but they can't get to us until...
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Product
Windstream Home Phone Service
#1066879
We have had so many bad issues over our contract period we will not be using Windstream when our new office is completed. I guess they do not care about business or they would improve their customer service. My advise to any business or personal phone service users...
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Product
Windstream Home Phone Service
#1009230
I have been a costumer for 20+ years ,, i am fed up with WINDSTREAM its only been three weeks ago when my phone has been fixed and now its out again .. it happens ever time when my neighbors phone is fixed my goes out !!!!!!!!! what the heck is the problem here ????...
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Anonymous
Ali

Yes I have the same problem with this company they are awful

Product
Windstream Home Phone Service
#1005568
I have not had a working phone for over 2 months at this time!!! Windstream will not give me a timeframe for having a working phone either. It isn't just my phone it is the whole neighborhood. This is multiple peoples household phones are not working. When we have...
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Product
Windstream Home Phone Service
#976616
We just switched to Windstream Kinetic - TV, Phone and internet bundle yesterday. TV and internet worked, unfortunately we did not check the phone line before the technician left (although that should have been part of his checklist before leaving). I called...
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2.6
Product
Windstream Home Phone Service
I didn't like
  • That no instruction manual was left with unit
#871765