Manufacturer: Windstream Category: Phone Services Clear all filters (10 of 10 reviews match)
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We have had so many bad issues over our contract period we will not be using Windstream when our new office is completed. I guess they do not care about business or they would improve their customer service. My advise to any business or personal phone service users...
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Product
Windstream Home Phone Service
#1009230
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I have been a costumer for 20+ years ,, i am fed up with WINDSTREAM its only been three weeks ago when my phone has been fixed and now its out again .. it happens ever time when my neighbors phone is fixed my goes out !!!!!!!!! what the heck is the problem here ????...
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Windstream Home Phone Service
#1005568
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I have not had a working phone for over 2 months at this time!!! Windstream will not give me a timeframe for having a working phone either. It isn't just my phone it is the whole neighborhood. This is multiple peoples household phones are not working. When we have...
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Windstream Home Phone Service
#976616
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Windstream Home Phone Service Review

#857614
2.2
My phone line is now laying in the street. It has been sagging for weeks. Customer service says it will be 4 to 8 weeks before they can repair it. No phone or Internet for possibly 8 weeks. What a joke. The only reason windstream is in business is because they are a monopoly. Use someone else if you have a choice.
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We just switched to Windstream Kinetic - TV, Phone and internet bundle yesterday. TV and internet worked, unfortunately we did not check the phone line before the technician left (although that should have been part of his checklist before leaving). I called...
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2.6
Product
Windstream Home Phone Service
I didn't like
  • That no instruction manual was left with unit
#871765
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As of 5/02/16 I have not been able to complete this transaction with Windstream. I started the proccess in the first week of April. Windstream has not yet released my number (they call it porting) so I can use my cell as my home phone. They have gave me just about...
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1.2
Product
Windstream Home Phone Service
#840008
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Resolved

I recently switched over to TW as Windstream wouldn't give me a faster internet service.This was in January 2016, & I also have my telephone with them & want to switch it over to TW as it's cheaper. As of today, Windstream has cancelled all orders with TW several...
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Anonymous
Anonymous

Get a new number from TWC. I had to eventually. Screw Windstream they SUCK! and they LIE! *** poor company with worse customer service who are then vindictive because you s...

1.0
Product
Windstream Home Phone Service
I didn't like
  • Refuse to release my telephone
#804730
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Phone has gone out for days.I call and they tell me that it will be days before I will get a service call -- not that it will be fixed -- but that I will get a service call. A Windstream tech center is less than 3 miles from my house! The service is so bad that they...
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Product
Windstream Home Phone Service
#728781
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Since Windstream took over Cavtel, I have had nothing but problems.On Friday, Oct. 23 at 4:31PM, while I was talking to a client, my phone went dead. This is the second time in about 3 months this has happened and the second time this month I have had problems with no...
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Anonymous
Kai

I found Tony Thomas' email and phone number and contacted his secretary. They have until 4:30 to restore my service or as I promised them, I will be contacting the FCC and the...

1.4
Product
Windstream Home Phone Service
I didn't like
  • Customer service
  • Paying for dsl high speed internet and not receiving it
  • Internet in and out
#723597
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Windstream is a horrible company to try to do business with.I called in to report my phone not working (the second time this month) and requested that my bill be prorated for the unusable days since the problem was not resolved the first time. They would not do it as...
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Product
Windstream Home Phone Service
#708333
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