Product: Windstream Internet Service Clear all filters (92 of 92 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Okay so I ordered Windstream about a month and a half ago, When i Talked to a customer service representative, They informed me that it was going to be a 60 dollar charge per month, plus a 9.99 rental fee for the modem which is standard with most internet providers, So...
Read more
1.4
Product
Windstream Internet Service
I liked
  • Original customer service phone calls
I didn't like
  • Reliability
  • Customer service and disconnects
  • Lack of internet speed and the customer service
#1204854
Reply to reviews
I got the new dual line service in my area.This is the 3rd time the service has gone out. Service tech comes out checks cant find a cause leaves and im without service. Usually they come out next day. Was informed this time we are to busy and cant get to you until the...
Read more
1.9
Product
Windstream Internet Service
#1181379
Reply to reviews
Internet constantly drops.They even know it drops on us multiple times. We even had a tec guy come look and replace our router and he said nothing was wrong with our old one and not much difference would be accomplished with the new one that they told him to put in....
Read more
1.0
Knox, Pennsylvania
Product
Windstream Internet Service
I didn't like
  • Reliability
  • Not getting what we are paying for
#1177654
Reply to reviews
windstream customer service failed to explain the tax issue,the 9 misc. additional fees,and then hung up on me.i wish they had competition in this area,they would be out of business.this is an on going problem,and gets worse each year.if the weather is bad,and people...
Read more
Anonymous
Anonymous

the service remains poor.the only contact from windstream is the monthly bill,and it goes up 10 to 15 cents each month.getting the bill out on time,seems to be all their good...

1.3
Product
Windstream Internet Service
I didn't like
  • Poor
#1146204
Reply to reviews
Show

Windstream - Horrible

Windstream has been nothing short of horrible. My internet goes in amd out , very slow after upgrading. Now has been out for one week.
Product
Windstream Internet Service
#1113883
Reply to reviews
I upgraded my internet about 8 months ago and have had multiple problem.I really hate winstream . i lost connections several days ago and i still am unable to get it back on. After making many calls since sat. it is still not on. I hope my instructor at school...
Read more
1.0
Product
Windstream Internet Service
#1113314
Reply to reviews
Show

Windstream - Lied to me about internet service and wouldn't let me pay my

They call me to telling me about a up grade I asked them how much the internet box would be they say it's free now my bill is so high I ask could I pay it a later date they said no customer service attitude was really nasty .
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Windstream Internet Service
#1112420
Reply to reviews
I have been out of internet for over a month and then my date comes they push it back they call me one time and then guess what ur ticket is closed guess what I got to make another ticket and wait another month this whole company is trash and doesn't care how fast it...
Read more
Product
Windstream Internet Service
#1110365
Reply to reviews
We've been Windstream customers for 9 plus years now. The internet has always been bad. But now, we've been "upgraded" to 12 mbps... worked for 2 day! now we're lucky to get .046 mbps! I am so sick of paying for a service that we're clearly not using! We do not have a...
Read more
Anonymous
Jennifer

Ours sucks too we have it mostly so they can play online on Xbox and it cause the game to lag or not load the service sucks has always sucked it's not worth what we pay I woul...

1.5
Product
Windstream Internet Service
I liked
  • Customer service is nice
  • Customer service
I didn't like
  • Lack of internet
#1084450
Reply to reviews
In early April of 2017, I received a post card and then about a week later a letter in the mail from windstream advertising basic internet for $40 per month for 1 year. I decided to give it a try. I opted to rent their modem which added $10 more dollars to the bill. So...
Read more
1.0
Product
Windstream Internet Service
#1075947
Reply to reviews