About three weeks ago I recieved a phone call from windstream saying I was eligiable for an upgrade to faster internet.My internet, at the time, was fast enough for my needs, (and I have had problems with this company before, they didn't send me a bill, then the next month would send me a bill for two months and try to charge a late fee for the month I didn't pay, because I didn't get the bill, story for another time, though...) anyway, my internet was fast enough to watch videos and download things at a pretty at a pretty decent click.
However, since that day, i can no longer watch videos, they constantly freeze and it takes forever to download anything. That day, after talking to them, I went on to check my speed using an internet speed test online. I was getting 1500 whatever they are called's and now I only get 800. They slowed my internet down.
I have been trying to get a hold of them, but with my working hours, it's hard, and their website sucks, you can't even email them about problems.
But you can call them, between the hours of "Been at work for an hour" and "don't get off work for another hour or two" another words they have really bad customer service.NEVER do business with these butt clowns.
Review about: Windstream Internet Service.