Product: Windstream Phone Service Clear all filters (0 of 6 reviews match)
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I had a doctoral student whose Defense of Dissertation for her doctorate was scheduled with her committee (I am her Chair) and we could not conduct the defense because I did not have a phone. Windstream as of today cannot tell me when my phone service will be...
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1.0
Product
Windstream Phone Service
I liked
  • Politeness of the manager trying to fix the problem
I didn't like
  • Lack of response to the problem
#1251053
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I have been a customer of Windstream for over 18years. In the months of March into May 2018, this company has exhibited gross incompetence bordering on criminal negligence. The story: voicemail will stop working, taking days to restore before you are transferred from...
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1.0
Product
Windstream Phone Service
I didn't like
  • Reliability of service
#1249402
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No response. I keep asking for them to respond. As horrible as service is in a protected windstream territory they have never completely ignored me. I am not going to waste minutes on my back up cell punching numbers waiting to talk to these ppl. They have my email...
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1.3
Product
Windstream Phone Service
#1245802
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I have had my main business line out for month and half. I have called 100 times to repair department they keep saying they are going to fix it empty promises week after week. when you call back they say they will escalate the ticket, but no one even call to see is...
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1.0
Product
Windstream Phone Service
I didn't like
  • Phone service
  • Lack of accountability
#1148670
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Windstream - Lieing to customers

Windstream is the worst phone company I ever seen they told me my internet box was free and wouldn't let me make arrangements on my bill.
1.3
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website
Claxton, Georgia
Product
Windstream Phone Service
#1113532
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In the past three years my phone has gone out and I call to get it fixed and each time they give me a "tag" to get it fixed.one time they told me it would be seven days to get a technician here to fix it. The last two times they gave me a repair "tag" and dated it five...
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Product
Windstream Phone Service
#967408
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