Product: Windstream Technical Support Clear all filters (0 of 9 reviews match)
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I could not receive incoming emails through Windstream in my Outlook program. I spent time with a Windstream tech this morning. The tech had no knowledge of local incoming email failure on the Windstream server. She wanted me to change my Outlook settings to begin...
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Anonymous
Anonymous

yeah Windstream sucks

1.9
Product
Windstream Technical Support
I didn't like
  • Customer service and reliability of internet
#1170972
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No service for several days (customer for 4 years and this is an often and continuous problem, would change service but it is the only available service in my are), multiple transfers to dpersrments and each time I have been disconnected, not to mention a total of $58...
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Kwc4492
Kwc4492

*typo errorIn my area, not areDepartments, not dperserments

1.0
Product
Windstream Technical Support
#1157718
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Windstream came out at no charge updated my modem and tech. Kirk did not ask any questions and told us to call him if we had any problems. So I called him an hour later and he said he would be out the next day. We waited all day for his call he never called. I called...
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Anonymous
Anonymous

Seven days, I've only been waiting for over one year and the service is still crap.

1.0
Lovelady, Texas
Product
Windstream Technical Support
#1147473
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Windstream comes out for a DSL upgrade. Tech disconnects/breaks existing service leaving us with no internet access. Numerous phone calls, each over an hour on hold each time, hung up on after being told by supervisor Ronette that I have to talk to finance. We are...
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Product
Windstream Technical Support
#896754
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I have been a customer with Windstream for over 37 years. In the past three plus weeks I have been trying to get a residence phone issue resolved. I have had two techs come to my residence and manage to either not fix the problem or fix one problem and cause two...
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Product
Windstream Technical Support
#862615
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"Thank you for choosing Windstream", the most irritating statement Windstream customer service says to me. It is like a low blow after a long and stressful call to technical support. I did not choose Windstream, they happen to be the only option where I live. Their...
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1.7
Product
Windstream Technical Support
I didn't like
  • Excuses for lack of action
  • Pricing service
  • Poor service
#734147
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Our DVR malfunctioned and I had a ticket entered for a technician to come out and repair or replace.This was handled very promptly and DVR was replaced. One problem the DVR they replaced it with will not record. I have made numerous calls for service, was told ticket...
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1.0
Product
Windstream Technical Support
I didn't like
  • Complete lack of service
  • Poor service
#733457
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I have tried to be polite and call the Windstream internet technical support a few times and each time I get a different reason for why my internet service drops every few minutes. After doing everything they asked of me the problem is still present. (I even dropped...
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Anonymous
Anonymous

Call the Public Service Commision!!!

Colbert, Georgia
Product
Windstream Technical Support
I liked
  • Original customer service phone calls
I didn't like
  • Latest customer service
  • Excuses for lack of action
  • Suggestions did not work
#708043
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I live in northern arkansas just be clear Now to understand this is a story of one mans wait for a technical upgrade and support which was promised Wednesday September the 10th. Now first off Wednesday I was told to be at my house around noon and to expect a technician...
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Product
Windstream Technical Support
#533490
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